NAVEX Führungsteam

Andrew is responsible for NAVEX finance, accounting and financial risk management, and plays a principal role in the company’s mergers and acquisitions activity. With more than 20 years in senior finance roles, Andrew has a disciplined, data-driven approach to decision making. As an experienced SaaS finance executive, his focus is on customer acquisition, retention and ARR growth.

A former NAVEX executive, Andrew served in a number of finance positions, culminating in vice president of finance. In 2019 he left to become the CFO at Viewpoint Software; returning to NAVEX in 2022. His career also includes service as the corporate controller at Pixelworks and time as a CPA in public accounting. Andrew is a graduate of the Wharton School at the University of Pennsylvania, with a degree in economics.

As chief customer officer, Steve Chapman is responsible for customer success efforts including professional services, implementation services, data services, customer support, operations and customer success management teams. With more than 28 years of experience, he has successfully led customer-focused teams driving growth, retention and exceptional customer experiences. In additional to Customer Success, Steve oversees NAVEX’s Global Contact Center and Telecom operations. 

Prior to NAVEX, Steve worked as a change management consultant with Andersen Consulting (now Accenture), where he specialized in the implementation of enterprise software products and solutions. Steve also founded and contributed to the successful startup of Aon Safetylogic.com, a SaaS provider of integrated risk control management solutions for Fortune 2000 corporations, loss prevention firms and the insurance carrier markets.

Darin Ohlandt leads NAVEX marketing and communications, building on over 25 years of experience marrying the art and science of marketing.  With deep experience in demand and brand marketing, he seeks to unlock the power of data to drive strategic decisions and grow marketing’s contribution to the business.  

Darin served most recently as SVP of Global Demand and Marketing Operations at NAVEX.  Prior to NAVEX, he held marketing executive and leadership roles at Clarivate, Bloomberg Industry Group, Rosetta Stone and Intelsat.  Darin holds a master’s degree in international affairs from the Johns Hopkins School of Advanced International Studies and a bachelor’s degree in economics from the Wharton School at the University of Pennsylvania.

Leading both the HR and organization development functions, Cindy brings more than 20 years’ experience leading human resources functions and business operations within rapid-growth organizations. Since joining NAVEX, Cindy has led several change initiatives associated with the merger and acquisition of multiple companies, including enhancing existing cultural programs, reducing undesired employee turnover and establishing people programs and strategies as a critical contribution to business success. 

Cindy has been nominated for the Portland Business Journal’s HR Leadership Award, and has served as a featured presenter at multiple industry events. A graduate of Portland State University, she is certified as a senior certified professional with the Society for Human Resources Management and a senior professional in human resources with the Human Resources Certification Institute.

A.G. Lambert is chief product officer at NAVEX, where he is responsible for driving the company’s product vision and strategy. Helping NAVEX further its product innovation and leadership, A.G. is expert at optimizing product strategy to meet current and future needs of customers, partners and the industry. 

Prior to joining NAVEX, A.G. served as chief product strategy officer at SAP Concur. He has also held positions leading product management and marketing teams at Saba, Infor, Extensity and Autodesk. A.G. earned a degree in physics and English literature from Washington University, and an MBA from the Haas School of Business at the University of California, Berkeley.

As one of the earliest ethics officers in the industry, Carrie previously served four years as deputy director of the Ethics and Compliance Officer Association, now ECI. A scientist by training, she developed and directed the first corporate-wide global ethics program at Westinghouse Electric Corporation between 1994 and 1999. Carrie now leads NAVEX’s risk management processes and oversees its internal ethics and compliance program.  

Carrie has extensive client-facing risk and compliance consulting experience, including more than 15 years as an adviser to boards and executive teams. Carrie was awarded the inaugural Lifetime Achievement Award for Excellence in Compliance 2020 by Compliance Week magazine. In 2017, she received the ECI’s Carol R. Marshall Award for Innovation in Corporate Ethics for an extensive career contributing to the advancement of the ethics and compliance field worldwide.

Mike brings extensive international sales strategy and management experience to his role as NAVEX’s chief sales officer. Over the last 20 years, he has helped numerous technology companies transform their businesses, accelerate growth and enable sustainable success. 

Mike previously led sales, marketing and customer success as senior vice president of global field operations at Backstop Solutions. As vice president of Americas at Progress software, he assisted in rebuilding the organization and go-to-market plans to achieve the strategic objective of becoming a leading PaaS vendor. Earlier in his career, Mike spent 14 years at Microsoft in a variety of leadership roles including U.S. Central Region general manager, Asia Pacific sales director and enterprise sales and partner manager for Gulf States District.  Mike is a graduate of Purdue University.

Bob brings over two decades of experience developing and delivering software. He leads the Engineering, Cybersecurity and Cloud Operations teams at NAVEX. Prior to NAVEX, Bob was chief technology and innovations officer for Global Compliance Services, which became part of NAVEX in 2012. Bob has also held positions in management, engineering and information systems at Pinkerton’s consulting and investigations division and AT&T.

Bob holds an MBA from Duke University, a masters in mechanical engineering from University of California, Berkeley and degrees in mechanical engineering and mathematics from the University of North Carolina.

Roger brings more than 28 years of contact center leadership experience to NAVEX’s operations in the United States, Europe, Central and South America. Throughout his career, he has served the third-party service provider space across multiple industry verticals with inbound, outbound and business-process outsourcing services. He brings more than 20 years of international experience to NAVEX call center operations, having previously opened and operated contact centers in both India and the Philippines. Roger earned a degree in business administration from The Leeds School of Business at the University of Colorado, Boulder.

Shon has focused his legal career on corporate law and regulatory and compliance matters. In more than 25 years of practice, he has managed corporate law departments and counseled multi-national corporations on transactional and compliance matters. As NAVEX’s general counsel, he is responsible for the legal department, and provides direction and oversight to the human resources and global privacy functions. 

Shon previously served as general counsel for various publicly traded and private companies, with concentrations in technology and energy. Shon has also been a partner or senior counsel in some of the world’s largest law firms, including Baker & McKenzie and SNR Denton (now Dentons). Shon is a graduate of Park University and the University of Virginia School of Law.

Nick leads Growth at NAVEX driving strategic growth initiatives, pricing & packaging, strategic partnerships, and corporate development.

Before joining NAVEX, Nick held various leadership roles at SAP. This included overseeing commercial aspects of SAP Ariba’s supplier-side Network business comprised of customer success, commercialization, and end-to-end customer experience. Nick also spent time managing SAP Ariba’s strategic partnerships.

Prior to SAP, Nick experienced first-hand the importance of a strong compliance and risk management program as a general manager in the financial services space. First at Capital One as the GM, Accountable Executive for a portfolio of private label and co-branded credit cards, and then as the GM of point-of-sale financing at fintech lender, Prosper.

Additionally, Nick was an Associate Partner at Bain & Company where he spent more than ten years helping clients with growth strategy, business transformations, M&A due diligence, and post-merger integrations.

Nick earned an MBA from Harvard Business School and a Bachelor of Business Administration, summa cum laude from the University of Southern California.