Course Preview
At a glance
Harassment and violence are serious issues facing Canadian workplaces, and their impacts can be far-reaching. That’s why your employees need to know how to recognize workplace harassment and violence, as well as how to respond to and report them if they see them.
Workplace Harassment and Violence: Canadian Edition begins by exploring harassment – how it can happen, who can be a harasser and when and where harassment can happen. Learners are provided with practical and important information about bystander intervention and reporting. The course also delves into the area of workplace violence, with content devoted to understanding what it is, what the warning signs are, and how to respond if it happens.
Manager-only modules are also available to guide managers through handling and escalating reports and how to manage after a report has been made – including if a report is made against a manager personally.
Course Details
All learners
Key concepts covered in this course:
- The serious nature of harassment and violence in the workplace
- The real-world impact of harassment and violence
- A reminder of the important role the learner plays in ending workplace harassment and violence
- An overview of your workplace policy’s purpose and content
- Common prohibited grounds of discrimination across Canada
- A definition of harassment
- Quid pro quo and poisoned work environment
- Sexual harassment; Sex stereotyping
- Forms of harassment with examples
- When and where harassment can happen
- Who can be a harasser
- Considerations for remote work
- Guidelines for respectful workplace interactions
- Responding to harassment in the moment
- Supporting targets of harassment after the situation
- A reminder to report harassment
- A manager’s role in handling harassment reports
- How to make an internal report
- The investigation process
- The right to report externally
- The prohibition against reprisal
- A definition of workplace violence
- Examples of workplace violence
- Where workplace violence can happen
- The importance of moving away from danger and making a report
- The negative effects of workplace violence and bullying
- Warning signs in the form of actions and perceptions
- Mental health and the workplace
- What to do – and what not to do – if you notice a warning sign
- Best practice guidelines if a violent incident happens, such as an active shooter situation
- How your organization will respond to actual or threatened violent incidents
- Steps your organization could take after an incident occurs
- Resources for employees
- Manager responsibilities to address violence
- Managers being “on notice” through formal and informal reports
- Manager’s obligation to take reports seriously
- Actions to take for and avoid if an employee reports a concern
- The prohibition on reprisal for managers
- Managers offering employees support after they make a report
- Best practices for managers if a report is made against them personally
- A reminder of the learner’s personal responsibility to prevent workplace harassment and violence
- An opportunity to review your organization’s policies on expected behaviors
This course works well with
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Workplace Harassment: Be an Ally, Not a Bystander
This micro learning course empowers bystanders to use their voice to speak up, object to offensive behaviour and report it. -
Unconscious Bias: Promoting Fairness in the Workplace
Our Racial Discrimination training course introduces the topic of unconscious biases: what they are, how they’re formed, what they can look like and how to prevent them from affecting important workplace decisions.