Course Preview
At a glance
Workplace violence training is an important step in creating and maintaining a safe and productive workplace culture. This is especially true in retail environments, where employees face unique challenges.
Designed to align with New York’s Retail Worker Safety Act*, NAVEX’s New York Workplace Violence Prevention for Retail covers critical concepts and features customizable sections that enable customers to incorporate the employer-specific content mandated by law.
By combining required core content with the ability to include employer-specific content, this course facilitates comprehensive training tailored to each organization’s needs. This approach enhances compliance, while also empowering employees with the knowledge and resources to effectively prevent and respond to workplace violence incidents.
*This initial, English-only version of New York Workplace Violence Prevention for Retail addresses the key requirements of New York’s Retail Worker Safety Act and may undergo minor content updates as soon as official model materials are released. Translations to follow.
Course Details
Employees, Managers
Key topics covered in this course:
- A general introduction to workplace violence and what it can look like
- How we keep our workplace safe
- Our organization: Important information on prevention and response
- Spotting warning signs and de-escalation techniques
- Active shooter incidents
- Responding to an incident