Hafesa Navigates Third-Party Risk with NAVEX

Challenge

As is the case with all expanding organizations, growth also comes with new compliance challenges. Hafesa faced an accusation of improper business practices in 2019, and while the company has cooperated with the resulting process, news of the allegation created an immediate desire – and an opportunity – to communicate and reaffirm Hafesa’s commitment to ethics and compliance. These efforts included the maturation and relaunch of Hafesa’s ethics and compliance program.

Solution

Hafesa implemented NAVEX One Third-Party Screening & Monitoring as a powerful tool to assess the ethics and compliance of the organization’s third-party partners. 

NAVEX One Third-Party Screening & Monitoring provides automated onboarding of third parties with assessment distribution, documentation intake and approval, and possesses the ability to create individual profiles with risk-scoring rules oriented to specific organizational needs. It is part of an integrated suite of compliance solutions available in NAVEX One.

Results

Hafesa started onboarding third parties through NAVEX shortly after implementation, starting with 80 critical third parties and an additional 300 associated entities. If the process uncovered a “yellow” or “red” flag, Hafesa’s compliance team would conduct a deeper investigation. 
 
Currently, Hafesa’s compliance team is managing all aspects of the NAVEX-supported third-party due diligence program. Over time, the goal is to involve more key managers and decision makers from other departments that deal with third parties. This will support better integration of risk management into day-to-day operations, aided by the ease of use afforded by NAVEX.