Hotline Reporting Contact Center

About this Datasheet

NAVEX’s state‐of‐the‐art contact centers are currently configured for communication specialists to process incoming calls from multiple locations around the world. Our contact center is staffed according to historical call volume patterns, with communication specialists available to answer calls 24 hours a day, 365 days a year. Designed and structured by senior compliance industry experts, our contact center is run by a management team with more than 30 years of experience and expertise in technical, operational and critical intelligence services.

1. For anyone responsible for:

   • Incident management and hotline intake
   • Setting up a new employee hotline

2. What you'll learn:

   • Why NAVEX’s contact center is your best choice for employee hotline intake
   • Quarterly Service Level Metrics and availability of NAVEX’s contact center
   • How our contact center staff is recruited, trained, and evaluated

3. Page length:

   3

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